The Credit and Collections Associate is responsible for all credit and collection functions for external customers within a prescribed area or a specific type of customer. This position has direct contact with our external customers, as well as with internal customers, this includes the Customer Service, Sales and Marketing departments. In this role it is critical to build and maintain strong relationships with all.
Responsibilities and Duties
Recommends credit lines for new and existing customers and has the authority to approve credit lines within prescribed limits.
Responsible for credit and collection activities for specified trade customers, miscellaneous accounts and referrals including collection calls, reconciling, analyzing and resolving disputes for specified accounts.
Approves customer orders, reviews orders on credit hold and maintains reports daily.
Post and apply daily cash to customer accounts, process credit memos and adjustments, and archive as needed.
Weekly reporting of accounts to the Credit Manager.
Update and maintain customer credit reviews on monthly basis.
Work with trade credit reports (D&B, Creditsafe, and NACM) to qualify new and existing customers credit lines.
Performs other duties as assigned.
Qualifications and Competencies
Minimum of two (2) to five (5) years of credit/collection experience.
Strong communication and interpersonal skills
Ability to work as a team member to support the departmental goals
ERP/AS400 knowledge strongly desired
Solid analytical skills with ability to handle multiple assignments
Crane Composites Inc., a subsidiary of Crane Co. (NYSE:CR), is the world’s leading provider of fiber-reinforced composite materials. We manufacture fiberglass-reinforced plastic ("FRP") panels and coils used primarily in the manufacturing of recreational vehicles, truck bodies, and truck trailers, with additional applications in commercial and industrial buildings.
Since 1954, Crane has continued to pioneer numerous patented technologies for industrial and commercial product applications and have built a proven reputation for industry leadership by partnering with customers and suppliers to deliver advanced, industry-leading solutions.
We are an equal opportunity employer and value diversity. Our goal is to be a diverse workforce representative of the communities where we are located. All employment decisions are made based on qualifications, merit, and business need.
As the advocate for business credit and financial management professionals NACM and its network of Partners take great pride in being the primary learning, knowledge, networking and information resource for commercial creditors nationwide.