We are looking for a Cash Applications Manager in 401 N Michigan Ave, Suite 1400, Chicago, IL 60611 USA. Your mission will be to:
Plan and oversee/execute the activities of the cash applications staff to ensure customer payments are correctly applied in a timely, accurate, and efficient manner. The Cash Applications Manager is also responsible for staffing workload assignments for peak month-end and year-end closes, providing back up to the cash applications team, training and development of team members, reconciling cash receipts to bank deposits, credit card processing transactions, and record maintenance in accordance with MXNS policies. Additionally, the role will support MXNS Treasury activities in bank changes, EDI implementations, new customer payment vehicles or third party resources, and User Acceptance Training (UAT) for planned Treasury bank changes so that transfers will occur seamlessly. The Supervisor will also complete account analysis and account reconciliations particularly with respect to old credits and unapplied cash on the books and train staff as well, including but not limited to possibly an interim team to rapidly resolve this issue.
Revises and Implements the daily cash posting process of checks, wire transfers, ACH’s for both the USA and Canada, and general ledger interfaces as it relates to the account receivable function
Minimizes the daily unapplied cash, overpayments, and short payments. Develops and meets Service Level Agreements for the cash application function.
Directs and monitors the productivity of the Cash Application Associates on a daily, weekly, monthly basis
Organizes electronic filing system for customer cash receipts on network drives that provides audit backups for document retrieval; reorganizes current system in the process
Devises a system of measurement for continuous improvement in to be determined metrics in consultation with the Department Director, including but not limited to cash receipts versus best possible receipts, reductions in “stale” or aged credits, and cash balances on customer books
Produces dashboard to communicate SLA results clearly and effectively to Senior Management
Provides leadership direction to direct reports in order to develop a high-performance Team
Other related duties specific to the local business in the Appendix or other duties as assigned/needed
Bachelor's degree preferred but a solid 7-10 year work history in collections management can be substituted.
Minimum 3 years management/supervisory experience in a cash applications environment.
Demonstrated proficiency with MS Office, with high Excel proficiency.
Ability to multitask, prioritize to organize the workflow, and use time efficiently.
Strong attention to detail. Ability to perform at high levels in a fast-paced, ever-changing work environment and successfully adapt to changing priorities and work demands.
Ability to anticipate work needs and follow through with minimum direction, follow up on own initiative.
Effective communication skills and strong persuasive skills.
A comprehensive understanding of business principles and the ability to understand and analyze financial data.
Ability to work in a team environment.
Demonstrated ability to work in complex situations with professionalism and decorum.
Working ability of JD Edwards ERP system preferred.
As the advocate for business credit and financial management professionals NACM and its network of Partners take great pride in being the primary learning, knowledge, networking and information resource for commercial creditors nationwide.