Transport Topics ranked XPO Logistics #1 in North America, and Forbes named us one of America’s best employers. We’re looking for a highly skilled professional who knows how to get the best out of their team. As the Supervisor, Collections, you will be responsible for managing the collections group, communicating with upper management and collaborating with the sales team. If you’re ready to take your career to the next level, come join us at XPO.
Pay, benefits and more.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.
What you’ll do on a typical day:
Manage the collections team and ensure collection metrics are met
Perform supervisory responsibilities for the team, including interviewing/hiring, conducting performance appraisals, resolving complaints and rewarding/disciplining employees
Review accounts receivable aging daily and provide plan to collect past-due balances
Reconcile accounts to ensure credits and payments on accounts meet requirements
Work with Sales to provide visibility into collection activities, as well as routine updates on department collection efforts
Perform collection calls and follow up with customers as needed; handle dispute resolution with customers
Work to ensure bad debt is minimized and Days Sales Outstanding (DSO) is within company standards
Communicate with outside agencies for the collection of bad debt write-offs
What you need to succeed at XPO:
At a minimum, you’ll need:
Bachelor’s degree in Business or Accounting, or equivalent related work or military experience
3 years of experience in collections
It’d be great if you also have:
2 years of management experience in collections
Experience with Oracle and Microsoft Office (Excel and Word)
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