Commercial Metals Company is currently seeking a Collections Representative to perform collection duties of accounts receivable for assigned area. This person will assist in collecting funds owed and assist with customers disputes to find a resolution while following company procedures, and multiple state bond and lien laws. CMC offers training and development opportunities for employees to acquire and enhance new skills and knowledge. Advancement opportunities are also available for those who have the desire for professional growth. CMC's competitive compensation package includes: medical, dental, vision, company paid life and disability, company matching 401(k) plan, employee stock purchase plan, and paid vacation.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Perform collection duties of accounts receivable for an assigned area. • Complete and document daily collection calls and identify high risk accounts to be placed in suspension within department guidelines. • Responsible for timely dispute resolution and negotiation and/or pay outs within department guidelines. • Identify, document, and distribute customer disputes to the appropriate area for resolution. • Prepare and mail preliminary lien notices and bond claims that comply with state statutes in order to secure account receivable balances. • File and record actual lien filings according to State Statutes. • Responsible for reviewing open AR by project and signing legal documents waiving security rights when applicable. • Participate in conferences calls with sales and/or customers to resolve disputed items. • Participate in monthly meetings to communicate collection status of balances on assigned accounts with branch and company management.
EXPERIENCE & QUALIFICATIONS:
Excellent customer services skills required. • Excellent written and verbal communication skills required. • Ability to work in a fast-paced environment with commitment to excellent customer service while maintaining a professional demeanor in all situations and at all times. • 2 to 5 years of collection experience in a construction environment. • 1+ years of experience with the Texas Notice Process. • 1+ years of experience with lien releases and waivers. • Knowledge using Microsoft Office; to include Word, Excel, and PowerPoint. • Knowledge of mechanic and material man lien statutes and payment bond claim procedures required. • SAP and FACTS experience preferred.
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