The Tranzonic Companies is in search of a Collections Associate to join their accounts receivable team in Richmond Heights, OH. The person selected for this role will be responsible for contacting customers and attempting to resolve their delinquent accounts in a timely manner in accordance with company collection policies.
Click here to apply: https://rew11.ultipro.com/TRA1019/JobBoard/ListJobs.aspx
JOB DUTIES • 95% of the day on the phone making phone calls, minimum of 80 outbound calls per day • Entering notes associated with all calls made to the customer account • Researching and writing up credit requests for customer discrepancies • Pulling proof of delivery (POD) paperwork • Reconcile customer accounts • Complete other miscellaneous duties as assigned • Maintain a positive work atmosphere by acting and communicating in a manner that promotes a positive working relationship with customers, clients, and co-workers. • Other duties as assigned
An Equal Opportunity Employer E-Verify Participant AAP & VEVRAA Federal Contractor
Tranzonic is a proud Government Contractor! This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.
MINIMUM QUALIFICATIONS • High school degree or equivalent. • Customer Service Skills • Ability to prioritize and manage multiple priorities. • Basic accounting knowledge • Effective interpersonal and communication skills • A/R Experience is a plus. • Microsoft Suite Experience • Two to three years collection experience
PHYSICAL REQUIREMENTS: • Dexterity:Ability to make small movements such as typing, picking up small object, or pinching items together. • Communicating:Especially where one must frequently give and receive detailed or important instructions or ideas accurately, loudly, or quickly. • Repetitive Motions:Movements frequently and regularly required using the wrists, hands, and/or fingers. • Average Visual Abilities:Average, Ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery. • Physical Strength:Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. • Must be physically and mentally able to work your required shift.
MENTAL ACTIVIES AND REQUIREMENTS: Reasoning Ability: • Ability to apply common sense • Understanding to carry out detailed but uninvolved instruction • Ability to address problems involving multiple variables.
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