The Regional Collections Specialist is responsible for managing all collection activities associated with a portfolio of accounts assigned regionally, maintains communication with all customers within that portfolio, and is responsible for maximizing financial results through lowering Ryder's DRO ( Days Revenue Outstanding), lowering the percentage of the portfolio over 30 days delinquent, and minimizing Ryder's bad debt expense. This individual analyzes and monitors the assigned portfolio and protects Ryder's financial interests through payment terms enforcement. The Regional Collections Specialist works closely with Ryder Operations and Finance Leadership, to coordinate actions, identify customer billing disputes, and participate in conference calls with Ryder Senior Leadership
High School Diploma or GED Equivalent
Associates degree in business, accounting , financial or related field preferred
Bachelor's degree in business, accounting , financials or related field preferred.
One (1) year of more experience in Commercial Collections.
Two (2) or more years experience in accounting. finance with a high school diploma.
Work Independently as a member of a team
Create and maintain professional relationships within all levels of the organization ( peers, work groups, customers, and supervisors)
Build Strong Customer Relationship and Internal Field Organizational Relationships.
Demonstrated problem solving skills.
Strong Verbal and written communication skills.
Flexibility to operate , and driven to excel, in a fast paced environment
Capability for multi- tasking and highly organized, with excellent management skills.
Strong technical aptitude- requires full use of application of relevant principles, theories, concepts and techniques; functional/ technical skills
Demonstrated high commitment to quality ;must have decision quality , approachability , composure and creativity
Highly thorough and dependable
Detail oriented with excellent follow up practices
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