| Reporting to the Department Manager, responsible in all aspects of the closing and funding operations. Directs and supervises the Loan Funders and other department staff while motivating them to achieve the credit unions strategic goals while upholding exceptional service standards. The supervisor is responsible for motivational leadership with emphasis on teamwork, constant communication, training and performance management. This position will also be responsible in performing supervisory responsibilities in the processing side of the real estate operations, as assigned by the manager |
TASKS, DUTIES, FUNCTIONS: • Responsible for directing workflow to ensure maximum efficiency on a daily basis. Monitor, organize and prioritize the drawing/funding workload, and prepare pipeline reports to ensure all department goals, turn-time and service delivery standards are upheld. • Directly responsible for the document drawing, loan closing, and funding of all employee and/or VIP loans in conjunction with the real estate operations manager. • Communicate and interact with title companies, real estate agencies, member(s), management, loan officers, and other third party service-related vendors. Identify, investigate and respond to requests and inquiries in a timely manner. • Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position.
EDUCATION: Associate of Arts degree in Business or Finance is required. Equivalent work experience may be substituted for college degree. EXPERIENCE: Three to five years of progressively responsible real estate lending experience within a mortgage/financial institution and one year of supervisory experience. KNOWLEDGE/SKILLS: Current working knowledge of the real estate/mortgage industry, credit analysis, mortgage processing, loan closing and funding, loan origination systems, FNMA and FHLMC guidelines and sound knowledge of methods and principles of business practices. • Strong member relation skills. • Solid oral and written communication skills. • Solid analytical skills. Ability to use logical reasoning, make objective observations, evaluations and recommendations. • Innovative with high- initiative in all activities. • Ability to mentor, coach and train personnel on complex policies and procedures.
Salary is DOE. The successful candidate will need to pass a skills test, pre-employment background check, and drug screening.
Golden 1 Credit Union is an Equal Opportunity Employer offering excellent benefits including medical, dental, vision, and 401(k).
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Golden 1 Credit Union